Turn every customer visit into a Google review.
B-Review follows up after each visit with a personal message and a photo of your team holding a sign with your customer’s name. It feels real because it is.
- Works with your existing POS
- Only messages customers who gave permission
- Built in Ohio for local businesses
Hi Jenny, thank you for visiting Luna Hair Studio! We hope you had a great experience. If you have a moment, we'd really appreciate a quick Google review. Thank you! g.page/r/your-business
Example message. Names and businesses shown are illustrations.
Your customer leaves. What happens next?
They walk out
The transaction ends, and the conversation ends with it.
No follow-up
Most businesses never reach out after the visit.
Happy but silent
Satisfied customers simply forget to leave a review.
Valuable customer feedback is lost every single day.
We don't send random texts.
Most review tools send the same message to everyone. Your customers can tell.
What customers usually get
- Spam-like outreach
- Pushy links and repeat blasts
- No context or timing
- The same text for every customer
What B-Review sends
- Personalized for each customer
- Relevant to their visit
- Natural and human-sounding
- Designed to encourage genuine feedback
From purchase to published review.
Set it up once. After the sale, everything runs on its own.
Customer makes a purchase
Your POS marks it complete
Visit details reach B-Review securely
B-Review checks your rules
A personal message is sent
Your customer leaves a review
The business does nothing after step 1.
Every message respects
Consent
Only customers you're allowed to message, tracked per channel.
Timing
A delay you choose, and never during your quiet hours.
Frequency
No duplicates, and no repeat messages inside the window you set.
All we need is one photo.
A photo of you — or someone from your team — holding a blank white board. B-Review adds each customer’s name, your message, and your review link.
- Plain wall or simple background
- Natural light, no harsh shadows
- Board held flat and facing the camera
No POS? You can import customers by CSV or log visits by hand.
Your photo. Their name.
One photo from you becomes a personal message for every customer.
Illustrative examples. Business names and people are not B-Review customers.
Works with the system you already use.
No new hardware, and no change to how you take payments.
Square Appointments
Connect with read-only access. A booking is never treated as a completed visit.
Any POS with an API
Your system sends completed visits; B-Review handles the rest.
No POS
Record visits straight from the dashboard.
What B-Review uses
- Customer first name
- Mobile number
- Location and time of the completed visit
Built to respect your customers.
Permission first
Customers are only messaged where your business has permission, tracked separately for each channel.
Appointments aren't consent
A scheduled booking is never treated as a completed visit or as permission to message.
No repeat pestering
Duplicate checks and frequency limits stop customers from being messaged too often.
Quiet hours
Each location sets hours when nothing is sent.
Private review links
Your links are stored securely and sent through tracking links.
Genuine reviews only
B-Review asks real customers about real visits. No paid, incentivized, or fake reviews.
Built for local businesses.
Restaurants
Barbers & salons
Auto shops
Home services
Dental offices
Retail stores
Gyms
Pet services
…and any local business that serves customers face to face.
What you get out of it.
The follow-up you automate today is the reputation you compete on next year.
Save time
Customer follow-up runs on its own.
Build your reputation
Make it easy for customers to share genuine experiences.
Hear from customers
Learn what they like and where you can improve.
Stay connected
A consistent follow-up after every visit.
Grow online
Recent reviews support how customers find and choose you on Google.
Simple monthly plans.
Pick the plan that matches your customer volume and number of locations.
Launch
For single-location businesses starting to build their Google reviews.
- Up to 100 customers / month
- 1 business location
- All core features
- Personalized photo review requests
- SMS and WhatsApp messages
- Message templates with live preview
- Customer import: manual and CSV
- Consent and quiet-hours controls
- Square Appointments, API, or manual visits
Momentum
For busy single-location businesses serving customers every day.
- Up to 300 customers / month
- 1 business location
- All core features
- Personalized photo review requests
- SMS and WhatsApp messages
- Message templates with live preview
- Customer import: manual and CSV
- Consent and quiet-hours controls
- Square Appointments, API, or manual visits
Expansion
For businesses running two locations.
- 2 business locations under one account
- Up to 400 customers / month, shared
- Separate review link, timezone, and quiet hours per location
- All core features
- Personalized photo review requests
- SMS and WhatsApp messages
- Message templates with live preview
- Customer import: manual and CSV
- Consent and quiet-hours controls
- Square Appointments, API, or manual visits
Enterprise
For multi-location brands and high-volume businesses.
- 3+ business locations
- Custom monthly customer volume
- Dedicated account manager
- Priority support
- Custom integrations and guided onboarding
- Personalized photo review requests
- SMS and WhatsApp messages
- Message templates with live preview
- Customer import: manual and CSV
- Consent and quiet-hours controls
- Square Appointments, API, or manual visits
Prices in USD. “Customers” means unique customers messaged per month.
Built in Ohio by Buckeye Rank.
Buckeye Rank, LLC builds software and delivers marketing services for small businesses. B-Review started from a simple idea: every customer deserves a better follow-up than a generic text.
Frequently asked questions.
What do I need to get started?
One photo of you or a team member holding a blank white board, and a way to add customers — your POS, a CSV file, or manual entry.
Do I need to change my POS?
No. B-Review connects to Square Appointments, to any POS that can send completed visits through an API, or runs in manual mode with no POS at all.
Will it message customers who haven't agreed to it?
No. Permission is tracked separately for SMS and WhatsApp for every customer, and a booked appointment is never treated as permission.
When do messages go out?
After a completed visit, with a delay you choose. Nothing sends during your quiet hours, and frequency limits stop repeat messages.
Can I write my own message?
Yes. Write a template once; the customer’s name, your business name, location, and review link fill in automatically. You see a live preview before saving.
How does the name get onto the photo?
You mark the board in your photo once. B-Review writes each customer’s name into that area so it looks handwritten, resizing long names to fit.
Does this work for more than one location?
Yes. Each location has its own details, timezone, and review link. The Expansion plan covers two locations; Enterprise covers three or more.
Do you guarantee a higher Google ranking?
No. More genuine, recent reviews build trust and support local visibility, but no one can honestly guarantee a ranking.
Do you create or buy reviews?
No. B-Review only asks your real customers about their real visit.
Who is behind B-Review?
Buckeye Rank, LLC, an Ohio company that builds software and marketing services for small businesses.
Ready to turn more visits into reviews?
Book a free demo. We’ll show you B-Review with your own business name.
Prefer to talk? Call (614) 598-3471